Job Description

• Design, develop, implement, test, document and deploy full-stack, cloud-native, contact center-related software applications, tools, systems and services using multi-threaded programming, development in Python and React/node.js, implementing architecture patterns and design patterns, and utilizing generative AI large language models.
• Assist in gathering and analyzing business and functional requirements, and translate requirements into technical specifications for robust, scalable, supportable solutions that work well within the overall system architecture.
• Own delivery of entire piece of system or application, and serve as technical lead on complex projects using best practice engineering standards. Produce comprehensive, usable software documentation. 

Qualifications: 

• MS or BS in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field, plus five years of progressively responsible experience in the job offered or related occupations of Software Engineer, Software Developer, or related. 

Visa Status:- US Citizen & Green card required for this role

Requirements

• Coding proficiency in Python, and front-end development experience with Javascript/React. 
• Proficiency development with services such as AWS Lambda, Step Functions, DynamoDB, AppSync, Bedrock, SageMaker, and CloudWatch. 
• Proficiency in developing and integrating with REST-based or GraphQL-based APIs. 
• Proficiency in developing infrastructure-as-code deployment solutions such as AWS CloudFormation or AWS CDK . 
• Experience collaborating with other developers using git repositories, including creating and managing feature branches, pull requests, code merge, and GitHib actions or equivalent. 

Preferred skills: 

• Experience with Contact Center development and telephony infrastructure. 
• Experience with prompt engineering for modern large language models. 
• Experience using modern AI-based agentic coding assistants for code development, test development, and documentation. 
• Track record of building successful serverless architectures following AWS Well Architected principles. 
• Candidate Requirements: 

REQUIRED SKILLS: 

• Please refer required and technical skills in the job description that is what the manager needs on candidates resumes

Years of Experience:

• 5+

Degree or Certification: 

• Bachelors’ degree preferred 
• Top 3 must-have hard skills 
• Generative AI based coding 
• AWS serverless
• Python and JavaScript/React 

Benefits

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