Job Description

EXCELLENT CUSTOMER SERVICE...GREAT COMMUNICATION SKILLS?

On-Site Health & Safety has been in operation since 1996, starting in California and now expanding across 20 states and growing. Our mission is simple: “We keep America working by being On-Site.” Our core services include responding to various worksites to help companies comply with health and safety requirements, providing incident reports and first aid after accidents, performing pulmonary function testing, drug screening, hearing tests, and drawing blood when certified/licensed. To support our continued growth and commitment to safety, we're actively seeking skilled and dedicated Dispatchers to join our expanding team at our Glendale office.

Company Benefits include:

• Paid Training
• Medical Benefits with a wide range of choices that best meet your needs
• 401k retirement plan
• Opportunity for Career Advancement
• Presence in 20+ states gives current employees the ease of transferring to different areas

Position Specific Benefits/Privileges:

• Full-Time
• Balanced schedule: Monday through Friday, 8-hour shifts- weekends always off
• Shift Flexibility: Choose between 6:00 AM–3:00 PM or 9:00 AM–6:00 PM 
• $16/hour

You Will Support Our Clinets by:

• Dispatching technicians to job sites in response to first aid incidents
• Monitoring and tracking technician activity using our GPS system
• Answering incoming calls, identifying client needs, and providing clear, effective solutions
• Managing both inbound and outbound calls from the dispatch center
• Listening carefully to clients, evaluating their needs, and responding appropriately
• Educating prospective clients on the full range of services we provide
• Building professional, long-term relationships through exceptional service
• Accurately scheduling services based on client requests and technician availability
• Performing accurate data entry and completing detailed electronic dispatch forms

Ideal Candidates Must Demonstrate:

• Professional phone etiquette, active listener, and possesses strong communication skills
• A positive attitude and being team-oriented
• The ability to follow verbal and written instructions
• The ability to be detail-oriented and accurate
• Professional demeanor with clients
• The ability to communicate verbally and in writing
• The ability to quickly learn new computer systems
• The ability to read maps and work with GPS systems
• The ability to type at least 35 WPM

Minimum Qualifications:

• High School Diploma/ GED required.
• Must be 18 years or older.
• Working knowledge of office equipment: Phones, printers, and fax
• Working knowledge of Microsoft Office (Outlook, Word, Excel) & Google Doc
• Must be punctual, dependable, and professional
• Must be comfortable participating in a drug screen

Looking for something better? Join our team*!
Apply to this job with your resume to be considered for this position.

**On-Site Health & Safety conducts an extensive background check, which includes a motor vehicle driver’s license check. The insurance company and internal safety department review MVR records to determine if an applicant will be extended fleet driving privileges based on several risk factors, including previous negative “hits” on an MVR check, such as excessive moving violations, DUIs, reckless driving, etc. The search also considers a driver’s driving age/history. 

Applicants must meet the minimum requirements above to apply. On-Site Health & Safety offers of employment are contingent upon the successful outcome of a pre-employment background check and drug screen.

Compensation: $16.00 per hour

Job Tags

Hourly pay, Full time, Work at office, Shift work, Monday to Friday,

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